For World Express (M) Sdn. Bhd. quality means providing a standard of service which will bring satisfaction to its customers. This is to be achieved through reliable, prompt, consistent, attentive and friendly services.
In pursuit of quality, World Express (M) Sdn. Bhd. will:
Continuously cultivate and nurture dedicated employees to have a high level of work capability and the right mental attitude.
Pursue a 'preventive' approach in the governance of its business operations so as to prevent and eradicate all possible shortcomings.
Constantly strive to increase productivity without sacrificing quality and to ensure that improvements on the quality of outputs are constantly pursued.
In order to achieve these objectives, it is the policy of the Company to maintain an effective quality system based on the Quality Standards of the ISO 9000 series.
The foregoing principles are considered fundamental to the successful operation of the Company and it is essential that all employees actively participate in the implementation of our quality system.

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